Online retail sales will continue to rise in the US and Europe over the period to 2015, driven by new technology and evolving consumer habits. Research firm Forrester has published a studyestimating that American revenues should climb by 10% annually in the next five years. The organisation reported this channel expanded by 12.6% in 2010, reaching $176bn in all. Such an improvement built on the 11% acceleration recorded in 2009, as ecommerce maintained a healthy performance in spite of the adverse financial climate. Looking ahead, Forrester argued the internet would yield sales of $279bn by 2015, boosted, in the first instance, by a greater uptake of various digital activities among shoppers.
Elsewhere, the enhanced role of smartphones and tablets, alongside the heightened status of innovative platforms like Groupon, is set to exert a similarly positive influence. Overall, Forrester projected the web's share of revenues should increase from 8% in 2010 to 11% by the mid-point of the decade. Separately, Forrester released analysiscovering the online retail category in 17 European Union member states, and forecast returns would enjoy a double-digit lift in each of the coming five years.
B.L. 4.3.2011